Trading rules, explained
Before you risk money, it helps to know the rules a trade is settled by: how expiry works, what determines a win or loss, when trades can be voided, and what counts as abuse. Here is our plain-language summary.
This is an independent educational summary, not the binding rulebook and not trading advice. The official trading rules are published by the platform and can change. Where this differs from the official document, the official document governs. Trading fixed-time options is high-risk and can lose all funds you deposit.
How a fixed-time order works
You choose an asset, a stake, a direction (up or down) and an expiry time. When the timer ends, the trade settles automatically: if your prediction was correct you receive your stake plus the stated payout percentage; if not, you lose the stake. There is no "closing early to break even" in the way a traditional trade allows unless the platform explicitly offers it. New to this? Start on a demo account and read the trading guide.
Payout and settlement
The payout percentage is set per asset and can vary with conditions; it is not a fixed promise and a high advertised payout does not improve your odds. Settlement uses the platform's recorded price at expiry, so the displayed result is decided by that reference price, not by where you thought the market was.
Market hours and OTC assets
Real markets have opening hours, so some assets are unavailable at weekends or overnight. Platforms often offer "OTC" (over-the-counter) instruments outside those hours; these behave differently and are priced by the platform's own model. Knowing whether you are trading a real market or an OTC asset matters for how prices move.
Pricing, gaps and slippage
Prices come from the platform's data sources. Around news events or market opens you can see gaps or fast moves, and the price used at expiry may differ from the last number you saw. This is normal market behaviour, not necessarily an error, and it is one reason short expiries are so unforgiving.
Voided and cancelled trades
Trades can be voided or adjusted in narrow situations — for example a clear pricing error, a data-feed failure, or a corporate action on the underlying asset. A voided trade usually returns the stake rather than paying out. These cases are defined in the official rules and are not a way to undo an ordinary losing trade.
Prohibited practices
Conduct that breaks the rules typically includes exploiting obvious price or platform glitches, latency/arbitrage abuse, coordinated multi-account trading, and prohibited automation. Breaching these can lead to voided profits or account closure under the service agreement. Trade the platform as intended, not as a bug to be exploited.
Disputes and the official rules
If you disagree with how a trade settled, the platform's support and dispute process is the route to raise it, and the official trading rules are the reference that decides it. We summarise them to help you understand the system, but we cannot adjudicate trades or override the platform. Manage exposure with sound risk management rather than relying on disputes.