The service agreement, explained
When you open a real account you accept the platform's service agreement — a binding contract most people never read. This is our plain-language summary of the clauses that matter most, so you know what you are agreeing to.
This is an independent educational summary, not the binding contract and not legal advice. The authoritative service agreement is published by the platform and can change at any time. If anything here differs from the official document, the official document governs — read it before you open or fund an account.
Eligibility and one account
You typically confirm that you are an adult (usually 18+), legally able to enter the contract, and not resident in a restricted country. Platforms generally allow one account per person; extra or shared accounts are a common reason for suspension. Whether trading is permitted where you live is a separate question — see is Quotex legal?
Accurate information and verification
You agree to give true registration details and to complete identity verification (KYC) when asked. Funds must belong to you and move through methods in your own name. Most withdrawal problems trace back to a mismatch here, which is why we cover verification separately.
Acceptable use
You agree not to use fraud, market manipulation, prohibited automation/bots, or to exploit platform errors. Abusing bonuses or arbitraging price glitches is typically treated as a breach. The detailed mechanics of trades sit in the platform's trading rules, summarised separately.
Deposits, withdrawals and bonuses
The agreement sets how money moves: deposits fund the account, withdrawals follow verification and usually a same-method rule, and bonuses claimed via a promo code can carry turnover conditions that restrict withdrawals until met. Read those conditions before accepting any bonus, as they change what is actually yours to take out.
Risk acknowledgement
You confirm that you understand the products are high-risk, that you can lose all deposited funds, and that no profit is promised. This is not boilerplate to skim past — it is the single most important thing you accept. Our risk warning and risk management guide explain what it means in practice.
Suspension, termination and changes
The platform usually reserves the right to suspend or close accounts for breaches, suspected fraud, or regulatory reasons, and to amend the agreement over time. You are generally free to stop using the service and request a withdrawal of legitimately held funds, subject to verification. Because terms can change, re-read the official agreement periodically.