Quotex verification (KYC), step by step
Verification is the step most people put off and then blame for withdrawal delays. It is routine, it protects your account, and it is easy to pass if you prepare the right documents. Here is exactly what to expect.
Why verification exists
Any platform that moves money is expected to know its customers. Verification confirms your identity, your address and that your payment method is your own. Far from being an obstacle, it is what stops someone else from draining a verified account. The goal of this page is to help you pass it once, early, so it never becomes a withdrawal problem.
Documents you will usually need
| Proof of identity | A clear photo of a government ID — passport, national ID or driving licence — with all four corners visible and details readable. |
|---|---|
| Proof of address | A recent utility bill or bank statement, usually within the last few months, showing your name and address. |
| Payment proof | Sometimes a photo of the card used (with the middle digits hidden) or a wallet screenshot, to confirm ownership. |
Prepare these before you deposit. Verifying a fresh, empty account is far less stressful than scrambling to verify when you are trying to withdraw winnings.
The verification steps
- Open the verification or profile section of your account.
- Upload a clear proof of identity with all corners visible.
- Add a recent proof of address that matches your account name.
- Provide any requested payment proof, hiding the middle card digits.
- Submit and wait for review; respond promptly if more information is requested.
How long it takes
Most checks complete within a few minutes to a few days. The variable is almost always document quality, not luck. A sharp, well-lit photo of an in-date document that matches your details is the single biggest factor in fast approval.
Common reasons for rejection
- Blurry, dark or cropped photos where details are unreadable.
- Expired identity documents.
- Name or address that does not match the account.
- Proof of address that is too old.
- A payment method in someone else's name — which also breaks the deposit ownership rule.
If you are repeatedly rejected, contact Quotex's official support with your documents — this independent guide cannot verify accounts or intervene on your behalf.
Frequently asked questions
Identity verification (KYC) is a standard anti-fraud and anti-money-laundering requirement for payment-handling platforms. It confirms you are who you say you are and that the payment method belongs to you. It is normal and is not, by itself, a sign of a scam.
It ranges from minutes to a few days depending on document quality and review load. Clear, in-date documents that match your account details are approved fastest. Blurry, cropped or expired documents are the main cause of delay.
Usually because a document was unreadable, expired, cropped, or the name and address did not match the account. Re-submit a clear, current document where every detail is visible and the name matches exactly.